You will be receiving an appointment reminder by email 48 hrs before your appointment time. If you are unable to make your appointment please email us

CANCELLATIONS LESS WITH LESS THAN 24 HOURS NOTICE WILL INCUR A CANCELLATION FEE

You will receive a link to join the video appointment in your booking confirmation. Appointments are via Zoom unless agreed otherwise prior to the appointment. Please ensure you are familiar with Zoom video conferencing (https://zoom.us/) prior to the appointment time. If you arrive late to the appointment, I am not able to extent the time slot as I will have another appointment following on. You will still be charged the full fee.

During the appointment I may ask you to email me images or information for my reference. This will be discussed during the appointment

All notes, images and information discussed during your appointment is treated as confidential. I do not share this information without prior agreement from yourself first.

When your first appointment is booked you will receive a booking confirmation by email. You will find links to a patient agreement document, please download this and read through at least once as it contains important information.

I can be reached via email and text message – if your message is urgent please title the message “URGENT” and I will answer as soon as I have a gap between appointments. For non-urgent messages I will get back to you as soon as I can. I set aside time each day (Monday to Friday) to answer emails.